Handling

We recommend holding your frames with two hands, so that no single side or joint of the frame is put under excess pressure. It is good general practice to keep frames in their intended orientation, as some mounting styles and fixtures are susceptible to becoming weakened if the frame is held or stored sideways or upside down.

Hanging

Our frames are fitted with a few different types of hanging fixtures, which we will fit based on consideration of the size, depth and weight of your frame.

We will explain the best hanging method for your frame at the time of your collection, and we’re happy to provide additional advice or to recommend a specialist installer if you require.

Cleaning

Use a small amount of glass cleaner on a microfibre or lint-free cloth, and lightly wipe the glass to remove dust or marks from the surface – don’t spray directly onto the glass.

A clean, dry cloth is most suitable for the frame itself, but we’re happy to advise on specific care for your frame’s finish.

Storing

If your frame needs to go into storage for a period of time, ensure that it is wrapped well with a protective material and placed in an upright position. We would advise against drastic temperature and humidity changes, as this can compromise the artwork, mounting fixtures and the frame joints and finish.

Placement

Temperature and humidity fluctuations can affect your artwork over time, so we would generally advise hanging your frames in stable environments whenever you can. Places in the home that fluctuate the most with temperature and humidity are bathrooms, kitchens, near to windows and external doors, and above radiators.